Enter the characters shown in the image.

You are here

Most Common Challenges in Bug Tracking

Bug tracking is an important part of the software development lifecycle. The purpose of this process is to find and fix issues in the software. While issues can cause serious problems, finding and fixing them is no less of a challenge itself. In this article, we will discuss the most common problems testers and developers face in bug tracking.

Improper Bug Logging Process

Bugs need to be properly described. This is why bug management tools allow users to fill descriptive fields for every bug logged. Incorrect or missing fields can increase the defect life cycle since it would take more time to understand and hence, fix the bug. Common examples are incorrect bug titles, missing expected results, etc.

Use of Different Bug Tracking Template

The disadvantage of not using a standard bug tracking template is that at later stages, you might have to face discrepancies. Therefore, make sure to use a standard template that could help a lot in report generation.

Improper Defect Triage Process

Bug triage meetings are a very important aspect of the bug tracking process. It requires the participation of developers, managers, and testers who sit and decide to discuss defects and actions that need to be taken. To analyze the defects and make decisions, there needs to be a common understanding of issues among all participants. This meeting is important to understand the reason for blocking test execution.

Bug Management Tools

Recording and keeping track of bugs can be a hassle. With bug management tools, the team can store all the defects in a single, central repository where they can be assigned to any developer, and their real-time progress can be tracked easily. Other features may vary from tool to tool.

Improper Setup of Severity and Priority

Defect severity and priority determine how quickly the defect gets fixed. Severity is the impact a bug has on the development process whereas priority means how fast it needs to be fixed. Both of these factors vary from bug to bug. The problem arises when development and testing teams are not well-educated about these factors, which could significantly hurt your bug tracking process.

No Control on Test Environment

Testers' lack of awareness and control over the test environment can cause significant problems. Sometimes, developers make informal changes in the test environment bug fixes or additions go unrecorded. With regression testing and retesting, you can ensure that the quality of the software application and the process remains unaffected.

Improper Communication

Using emails and text messages to communicate details about defects is not a good practice as it can cause misunderstandings and a lot of hassle if you have to find these details. Testers should use bug management tools to report and analyze defects and extract valuable insights.

Wrong Bug Status

If the status of the bug is wrong or unupdated, a developer can be misled to waste his time refixing a bug or ignore an untested bug if the status says, "fixed". This can also provide inaccurate bug reports.

About The Author: 

As a Senior Marketing Consultant at Kualitatem, Ray Parker loves to write tech-related news, articles, specifically quality assurance and information security. Apart from his techie appearance, he enjoys soccer, reading mysteries, and spending long hours working over at the New York office.



Testing tool manufacturers world-wide list
10Levels ABID CONSULTING AccelQ Accord Software ActiMind AdaCore
AdaLog AgileLoad AgileWay Agitar Algorismi ALL4TEC
Andreas Kleffel Android Apache Apica Apollo Systems
Applitools AppPerfect Appsee ApTest Assertible Assure
Atlassian AutoIt Consulti .. Automation Anyw .. Automation Cons .. Axosoft Aztaz Software
Backtrace I/O Badboy BlazeMeter Borvid BrowserStack BSQUARE
BStriker Intern .. CA Technologies Canonical Canoo Engineeri .. Catch Software CelestialTeapot
Chris Mallett Cleanscape ClicTest CloudQA Codeborne CodeCentrix
CodePlex projec .. Codoid Cogitek Compuware Configure IT Conflair
ConSol Core Services Coronys Ltd Countersoft CresTech Softwa .. CrossBrowserTes ..
Crosscheck Netw .. Crowdsourced Te .. Cucumber Ltd Cyara Cygnet Infotech DareBoost
Databene Datamatics Glob .. DevExpress DTM soft Dynatrace LLC EasyQA
Eclipse EkaTechserv Elvior Emmanuel Jorge Empirix EPAM Systems
Equafy Esterel Technol .. eXept Software .. Experitest Finaris Froglogic
FrontEndART Ltd GeneXus GitHub project gnoso Google Code Pro .. GrammaTech
Gurock Software HelpSystems HENIX Hewlett Packard .. Hexawise High-Tech Bridg ..
Hiptest Hitex IBM Rational imbus Shanghai Impetus Inflectra
informUp InTENSO - IT Ex .. Ipswitch Jamo Solutions Janova JAR Technologie ..
JBoss Developer jClarity JetBrains Jively jQuery foundati ..
JS Foundation Jspresso Kanoah KMS Technology Kualitee LDRA Limited
Litmus LoadFocus Loadster Perfor .. MarathonITE Marketcircle Marketcircle
Maveryx Meliora Ltd Micro Focus Sof .. Microsoft Mobile Labs Mobile1st
Mockaroo, LLC Monkop Mozila MSys Technologi .. Navicat NeoTys
Neowise Softwar .. NetCart NORIZZK.COM Novosync Mobili .. NRG Global NTT Resonant
OC Systems Odin Technology OpCord Oracle Orcanos Original Softwa ..
OW2 PANAYA Parasoft PassMark Patterson Consu .. Perfecto Mobile
Pivotal, Inc. Plutora Postman (API To .. PractiTest PrimaTest Process One
Programming Res .. Psoda PureLoad PushToTest Python Q-Assurance
QA Systems QACube QASymphony QAWorks QMetry Quali
Qualitia Softwa .. Quality First S .. Quotium RadView Softwar .. Ranorex RedLine13
Reflective Solu .. ReQtest RevDeBug Robotium Tech Rogue Wave Soft .. Rommana Softwar ..
RTTS Runscope Sandklef GNU La .. Sauce Labs Seapine Softwar ..
SeleniumHQ Sencha Sensiple Siemens PLM Sof .. SmartBear Softw .. SmarteSoft
SOASTA SoftLogica Softomotive Softsmith Solution-Soft SonarSource
Sourceforge Spirent Technol .. SQS Software Qu .. Square Stimulus Techno .. Swifting AB
Synopsys T-komp T-Plan TechExcel TechTalk Telerik By Prog ..
Tellurium Test Collab Test Goat Test Recon TestCaseLab Gm ..
TestCraft Techn .. Testenium TestingBot TestLodge Testmunk
Testomato TestOptimal TestPlant TestPro Testsigma Techn .. Testuff
The Core Bankin .. The MathWorks The Open Group Thoughtbot Thoughtworks Time Simulator Top-Q Trace Technolog .. TrendIC TRICENTIS
Tritusa Pty Ltd TWD Solutions P .. TypeMock Tyto Software Ubertesters UniTESK
Universal Test .. Usetrace Ltd Utrecht Univers .. Validata Group Vanamco AG Vector Software
Veracode Verifaya Corpor .. Verit VersionOne Vornex Inc. WcfStorm Soluti .. We Are Mammoth Web Performance .. Wintask Wireshark Found ..
Worksoft Xceptance XK72 Xpand IT XQual ZAPTEST
Zeenyx Software .. Zephyr Zeta Software zutubi pty

Theme by Danetsoft and Danang Probo Sayekti