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Cyara

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Cyara

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Cyara

Introduction

Cyara is the world's market leading provider of an omni-channel customer experience testing and monitoring platform. Founded with a focus on making its customers successful, Cyara enables rapid innovation of the customer experience to achieve better customer outcomes while dramatically reducing the cost of development and testing and minimizing the risk of exposing customers to poor customer experiences. The Cyara Platform provides a foundation for organizations designing and testing the customer experience throughout the testing lifecycle, across all customer interaction media, and across the entire technical architecture. 

Typically Cyara customers innovate 40 to 70% faster than their peers, and reduce the time and expense for testing their software by a third or more compared to manual testing while providing better test coverage to identify and correct issues in their customer experience environment. In addition to testing, Cyara also provides active monitoring of the customer's environment. From self-service applications through to the agent desktop, Cyara provides leading-edge solutions to some of the most recognizable brands in the world. Every day, millions of flawless customer interactions are delivered by organizations utilizing the Cyara Platform.

Founded: 
2 006
Company Size: 
51-200 employees
Type: 
Privately Held
Office: 
Level 1 / 1 Cook Street
Hawthorn VIC 3122
Australia

Contact Representatives

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Specialties

IVR Testing, Contact Center Testing, Customer Experience Testing, Contact Center Monitoring, Outbound Dialer Testing & Tuning, Voice Biometrics Testing, Call Recording Testing, SIP Trunk Testing

Cyara Platform

Intro

Table Summary
Comprehensive Customer Experience Testing Software
Last Release Year ['Active'=Current]: 
Active

 

Cyara Platform
CYARA Platform Tool Scope Testing Tool
Application Rights Cloud Service, Commercial, Demo, Trial
Since 2006
Company Cyara
Support Tool Support link HERE
Download Download HERE
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