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Defining Your Testing Needs

Goal-Question-Metric (GQM) is an excellent technique for selecting appropriate metrics to meet your testing needs. The GQM works like this: Begin by selecting a few projects or organizational goals. State the goals in as quantitative and measurable terms as possible. Then, find out what must be changed to reach that goal, and finally, define what is to be measured to quantify progress made to achieve the goal.

Based on the type of testing, metrics are mainly classified into:

  • Manual testing
  • Automation testing
  • Performance testing

Each of these is further categorized based on the focus area:

  • Productivity
  • Quality
  • People
  • Environment / Infrastructure
  • Stability
  • Progress
  • Tools
  • Effectiveness

 

Let’s consider a situation.

A company has developed a software product, and is in the last phase of production. They have an in-house team of developers and a small team of testers comprising of a QA Manager and 2 test engineers. The product requires acceptability testing, usability testing and functional testing with scope of automation. The QA team is small and is overloaded with majority of tasks, the documentation is sparse and there's no traceability matrix in place. The only way out, to meet the release deadline is to ramp up the testing efforts. Now, the situation is dealt in the following way:

 

In the entire process, even though testers might not have the final stamping authority, they form the most important element of the chain, right from the identification of the requirements to making strong recommendations. Unfortunately, their position has been undermined since a long time!

Now let’s answer another question:

If you are a testing services provider, where in the cycle is your most critical chance to get noticed? Who are your most crucial audience?

Well, I believe you have your answer. It’s staring right in your face.

In a cut-throat competitive environment, what mistakes do most testing services companies make?

Most testing companies believe in “following the herd”. They flock together in an effort to sell their services to large firms, who already have established testing centers, globally. They fail to realize the potential of these QA Analysts who are already imbibed in the industry infrastructure and make substantial contribution at each step.

And where does this chain start?

Exactly where you are right now: QATestingTools.com. It is your very own 24/7 global convention of Testers, Product Managers, QA Managers, Directors, R&D Managers and many more ‘quality seekers’. These professionals not only look for QA solutions, but also services to ramp up their testing efforts. If you are a testing company and are not visible to these quality seekers, you are on a continuous run to miss opportunities that strike day in and out at this very platform.

What should you do next?

Contact us today to establish your own presence on QATestingTools.com

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